These Legal Terms constitute a legally binding agreement between you (“you,” the user) and RiseNWA LLC (“Company,” “we,” “us,” or “our”), a company registered in Arkansas, United States. We operate the website www.risenwa.com, as well as any other related products and services that link to these Legal Terms (collectively, the “Services”). Our Services are designed to help businesses grow and protect their online reputation through automation, review collection, monitoring, and integration tools. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Legal Terms. If you do not agree, do not use our Services.
1. OUR SERVICES
RiseNWA provides software tools and consulting services to:
Automate review requests via SMS and email
Monitor review platforms
Respond to customer feedback
Repurpose reviews for marketing
Integrate with tools like Square, Google Business Profile, and CRMs
We reserve the right to modify, suspend, or discontinue any service at any time.
2. INTELLECTUAL PROPERTY RIGHTS
All content, software, code, logos, trademarks, and other materials made available through the Services are owned or licensed by RiseNWA LLC. You are granted a limited, non-transferable license to use the Services for your internal business use only.
You may not reproduce, resell, republish, or exploit any part of the Services without express written permission.
3. USER REPRESENTATIONS
By using our Services, you represent that you:
Are at least 18 years old
Will provide accurate account information
Will not use the Services for illegal or unauthorized purposes
4. ACCOUNT REGISTRATION
You may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and are liable for all activity under your account.
5. PURCHASES AND BILLING
All purchases are processed securely through Stripe. You agree to provide current, complete payment information. All fees are non-refundable unless otherwise stated.
6. SUBSCRIPTION TERMS
Subscription plans renew automatically unless canceled before the billing cycle ends. You can cancel anytime by contacting support at [email protected].
7. PROHIBITED ACTIVITIES
You agree not to:
Violate any law
Use automation to scrape or overload systems
Upload malicious code
Send unauthorized marketing via the Services
Impersonate others or misrepresent your business
8. USER CONTRIBUTIONS
Any review responses, content submissions, or public posts you make through the Services may be used by RiseNWA LLC to improve or promote the Services. You retain ownership but grant us a royalty-free license to use your content.
9. LICENSE TO USE CONTRIBUTIONS
You grant RiseNWA LLC a worldwide, perpetual license to use, reproduce, and modify any content you submit for the purpose of providing or marketing the Services.
10. THIRD-PARTY SERVICES AND CONTENT
We may integrate with third-party services like Twilio, Square, or Google. We are not responsible for their terms, availability, or functionality.
11. SOCIAL MEDIA ACCESS
If you link third-party accounts (e.g., Google or Facebook), you authorize us to access and use content as permitted by those platforms’ terms.
12. SMS COMMUNICATIONS
By using our Services, you consent to receive SMS review requests. Message and data rates may apply. To opt out, reply “STOP.”
13. PRIVACY POLICY
Your data is handled according to our Privacy Policy. By using our Services, you consent to data processing in the United States.
14. TERMINATION
We may terminate your account at any time for violations of these Terms. You may not register again under a different identity after termination.
15. DISCLAIMER
We provide our Services “as-is” and make no guarantees about results, uptime, or security. Use at your own risk.
16. LIMITATIONS OF LIABILITY
We are not liable for indirect damages, including lost profits or data. Our maximum liability to you shall not exceed $500.
17. INDEMNIFICATION
You agree to indemnify and hold harmless RiseNWA LLC against claims arising from your use of the Services or violation of these Terms.
18. GOVERNING LAW
These Terms are governed by the laws of the State of Arkansas. Any disputes shall be resolved in Benton County, AR.
19. DISPUTE RESOLUTION
You agree to waive jury trial rights and resolve disputes exclusively in state or federal courts located in Arkansas.
20. ELECTRONIC COMMUNICATIONS
You consent to receive notices electronically and agree that digital agreements and signatures are legally binding.
21. CHANGES TO TERMS
We reserve the right to modify these Terms. Updates will be posted on our website and become effective upon posting.
